Shipping to GW
Mailing Addresses
Important Mail and Package Delivery Information
To ensure the timely and accurate delivery of your mail and packages, please use the correct mailing address and ZIP code when placing orders or providing shipping information:
- Foggy Bottom Campus: ZIP Code 20052
- Mount Vernon Campus: ZIP Code 20007
When addressing mail or packages, you must include:
- Student's full registered name
- Residence hall name and room number
- Room number
Mail and packages that arrive with missing or incorrect name or address information may experience delivery delays.
Please note that notifications from retailers, carriers, or purchasing agents indicating a package was "Delivered" or "Delivered to Agent" do not necessarily mean that GW Mail and Package Services (MPS) has received or processed the item. Your package will be available for pickup only after you receive a notification directly from MPS.
Additionally, many USPS packages show as delivered on tracking systems one day before they arrive at the local branch for final processing. MPS notifications are sent only after packages have been received and processed.
If you are expecting a package and it has not been received within three business days of the expected delivery date, please contact gwmailsv
gwu [dot] edu. Include as much information as possible, such as:
- Tracking number(s)
- Delivery date(s)
- Approximate package size
- Package description or photos (if available)
Providing these details will help the Mail Services team locate and match the package to the appropriate student.
Alcohol deliveries are prohibited and will be refused at the dock.
Do not mail cash.
All important mail and packages must include tracking to ensure accountability and item tracking along with proof of delivery.
USPS Letter Mail is not forwardable via USPS Change of Address due to the 20052 is a Unique zip code to GW. Any mail or subscriptions you receive at your GW address from a third party you will need to contact each sender individually to have your information changed at the end of each semester. The mail received during a semester you are not currently enrolled in will be returned to the sender. Based on mail not being subject to USPS COA we ask only mail urgent mail (credit cards, passports drivers licenses. and personal mail (letters and cards from your friends and family) be sent to your campus address. To streamline and increase the speed of the delivery of important mail we ask items such as bills and invoices you opt out of paper copies or have them sent to your permanent address. The request to minimize mail pieces also helps and aligns with the Universities sustainability endeavors.
Foggy Bottom Mailing Addresses
Foggy Bottom Mail and packages going to residents should be addressed like this:
Full Name (as it appears on your university ID)
Residence Hall Name, Room Number
2025 F Street, NW
Washington, DC 20052
Example:
Martha Washington
Thurston Hall #603
2025 F Street, NW
Washington, DC 20052
Mount Vernon Mailing Address
Mount Vernon Campus Halls: Cole, Clark, Hensley, Merriweather, West Hall (formerly Pelham Hall) & Somers Hall
Mailing Address & Format:
Student Name
The George Washington University
2100 Foxhall Road, NW
Residence Hall, Room Number
Washington, DC 20007
Food Deliveries (GrubHub, Uber Eats, etc) and Urgent Same Day Packages
Food deliveries (Grub Hub, Uber Eats, Go Puff, Whole Foods, etc.) or urgent same day packages (Walmart, Target etc.), packages should use your residential street address not the MPS street address of 2025 F ST NW. These packages will be retrieved from the wire racks in the vestibule of your resident hall. Mail and Package services does not receive food deliveries.
Food Delivery Addressing Example:
Martha Washington
Thurston Hall #603
1900 F ST, NW
Washington, DC 20052
Perishable Policy
Perishable refrigerated packages should be picked up same day. Due to refrigeration space and health concerns perishable refrigerated items such as Hello Fresh, Factor Meals, etc will be disposed of after 48 hours.
Package Return Policy
Unclaimed Packages will be returned to the sender after 8days. You will receive 5 alert reminders prior to the return. Five additional grace days will be provided during Fall and Spring Move-in to allow for package pickup.
Package Inquiry
We encourage students who are expecting a package that has not been received within 3 business days of expected delivery to submit an inquiry by scanning the QR code below to submit an inquiry and include details such as tracking numbers, dates, approximate size of package, and/or pictures. This additional information will enable the team to track the package and match it to a student.
Reimbursement Policy
We understand the importance of your shipments, and we are committed to resolving any issues promptly if a package is misplaced upon receipt. In the event of a misplaced package, we will reimburse you based on the established value of the item.
For Retail Packages Sent by Third-Party Vendors: The reimbursement will include both the purchase price and any shipping costs.
For Personal Shipments of New, Non-Retail Items: The reimbursement will be based on the declared value at the time of shipment, along with any shipping costs.
Please note that the default package value for USPS, FedEx, and UPS shipments is $100. If you believe your shipment is worth more than this amount, please ensure that the shipper declares the higher value at the time of shipping. In order to process reimbursements, we will require receipts for the item and shipping costs.
MPS Package App
Package app alert. Used to open lockers hand free or pick up packages over the counter.
My Mail Services App
Login Instructions
Customer ID: 1075
Email Address: GW email
Contact ID: GWID
- You will be emailed a onetime 6-digit password (OTP) and enter it into the App.
- Now enter and confirm your password. You should now be in the application and can manage your account.