Amazon Delivery

Amazon Deliveries

Amazon often delivers packages outside of our mailrooms’ operating hours. This means your order may be left unattended outside of the mailrooms or buildings. If the mailroom did not receive your Amazon order, you must contact Amazon to seek a refund or a re-delivery. The mailroom is not responsible for items left unattended.

To mitigate the loss and/or theft of Amazon packages, we suggest you do the following:

Set Delivery Hours and Instructions in Your Amazon Account:

  • From your Amazon account page, select “your addresses”
  • Select or add your GW Housing address
  • Select “add delivery instructions”
  • For the address type, select “Business”
  • Under “When is this address open for deliveries?” select Monday-Friday, 8am-6pm. Select Saturday, 10am-2pm. For Sunday, select “closed for deliveries”
  • Under “Can this address receive deliveries on federal holidays?” select NO
  • For “Where should we leave your packages at this address?” select “mailroom or property staff”
  • Save your changes